Last updated: 25-7-2023
At Request CBD, we strive to maintain the highest standards of journalistic integrity and provide accurate, balanced, and reliable information to our readers. We value transparency and accountability in our editorial processes. If you have a complaint or concern regarding any content published on our website, we encourage you to follow the procedure outlined in this Editorial Complaints Policy.
Submitting a Complaint:
- Contacting Us:
- If you have a complaint or concern about any article, opinion piece, or content published on Request CBD, please contact us in writing via email at [email protected] Please provide the following information:
- Your name and contact information.
- A clear description of the content you are complaining about, including the title, date of publication, and URL if applicable.
- Details of your complaint, including the specific aspect(s) of the content you believe to be inaccurate, misleading, unethical, or in violation of our editorial standards.
- We encourage you to submit your complaint as soon as reasonably possible after becoming aware of the issue. This allows us to investigate and address your concerns promptly.
- Supporting Evidence:
- If possible, please provide any supporting evidence or references that substantiate your complaint. This may include relevant documents, links to reliable sources, or specific examples that illustrate the alleged inaccuracies or breaches of our editorial standards.
Handling of Complaints:
- Upon receiving your complaint, we will acknowledge receipt within a reasonable timeframe. We may request additional information or clarification, if necessary, to better understand the nature of your concerns.
- We will conduct a thorough and impartial investigation into your complaint. This may involve reviewing the relevant content, consulting with the involved parties, and seeking expert opinions, if appropriate.
- Once the investigation is complete, we will provide a written response to your complaint. This response will outline our findings, any actions taken, and any measures implemented to address the issue raised. We will strive to provide our response within a reasonable timeframe.
- Corrections, Clarifications, or Retractions:
- If we determine that the content in question contains errors, inaccuracies, or breaches our editorial standards, we will take appropriate actions. This may include issuing corrections, clarifications, or retractions as necessary. We will clearly indicate any amendments made to the original content to maintain transparency.
- If you are not satisfied with our response or actions taken, you have the right to appeal. Please submit your appeal in writing to [email protected] outlining the reasons for your appeal. We will review your appeal and respond within a reasonable timeframe.
Confidentiality and Privacy:
- We are committed to continuously improving our editorial practices and processes. We value feedback from our readers and use complaints as an opportunity to learn, adapt, and enhance the quality and integrity of our content.
- If you have any questions, concerns, or requests regarding our Editorial Complaints Policy, please contact us at [email protected] We will respond to your inquiries as soon as reasonably possible.
By submitting a complaint to Request CBD, you acknowledge that you have read and understood this Editorial Complaints Policy and agree to abide by its procedures.
The Request CBD Editorial Team